“There’s still time to join us for the annual
Point In Time Count.”

“Day 1 Families Program: These funds are meant to help families experiencing homelessness.”

“2022 Annual Report is Ready for Review”

Homelessness is solvable, and we all thrive

when everyone has a place to call home.”

“Help shape our community’s response to homelessness”

Homelessness is solvable, and we all thrive when everyone has a place to call home.”

As the Lead Agency for the U.S. Department of Housing and Urban Development’s (HUD) Continuum of Care (CoC) Grant, we provide training and foster communications between our 40 member agencies that provide direct service to those in need.

Changing Homelessness selected as

Coordinated Entry System (CES) Lead Entity

ARE YOU EXPERIENCING HOMELESSNESS?

You can reach us by phone on 904.354.1100, between 8 am and 4 pm, Monday through Friday.
If it is after normal business hours, please leave a message and one of our helpful team members will be
back in touch very soon.

Or you can email the Outreach Team

If you are seeking immediate assistance with emergency shelter, please see the Community Resource
List.

    Are you a veteran in need of assistance?

     

    We offer services to veterans and their families, such as housing search and identification, budgeting, and connection to benefits.

     

    Get help today

    Are you a landlord interested in supporting our mission to end homelessness?

     

     

    Join us today

    How We Work

    We are the lead agency of the FL-510 CoC, a collaborative of over 40 agencies working together across Northeast Florida in Clay, Duval, and Nassau Counties.

    We are tasked by HUD to deliver a comprehensive response to homelessness, which includes coordinating funding and the delivery of housing services for people experiencing homelessness. We also manage the CoC’s Homeless Management Information System (HMIS), provide support and training for member agencies administering direct services,

    and build community awareness around the steps our CoC is taking to end homelessness. Most importantly, we are a leader and an advocate. We believe our community is better off when we ALL have a place to call home, and know we can only achieve this vision of a healthy and housed Jacksonville when we come together as one. Together, we are Changing Homelessness.

    Read More

    7,631

    people housed across all permanent housing programs over the last ten years

    85%

    success rate of all local permanent housing programs over the last ten years

    55%

    decrease in overall homelessness over the last ten years

    Read Our Reports

    Making a Difference for 50 Years

    1974

    Formed by a Group of Engaged Social Services Agencies and Religious Leaders

    1992

    Conducted our First Point-in-Time Count

    2000

    Designated Lead Agency of Duval County

    2001

    Incorporated as a 501(c)(3) Non-profit Organization

    2009

    Dawn Gilman Assumes Role of Executive Director

    2012

    $1 Million Grant Award to Serve Homeless Veterans

    2015

    Emergency Services Homeless Coalition of Northeast Florida Rebrands as Changing Homelessness

    2017

    First-Ever Veterans Surge

    2018

    First State of Homelessness and Volunteer Appreciation Breakfast

    2019

    Built for Zero Initiative

    2020

    Partnered with the City of Jacksonville and All Local Shelters to Develop a Comprehensive, Community-Wide COVID-19 Response

    2021

    Collaboratively Opened the Temporary Bridge Shelter for 30 days to Assist Citizens Living in Downtown Encampments

    Ending Homelessness Starts With You – Give Today!

    A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION  MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE WITHIN THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.

    For any information concerning our registration, please call: 1-800-HELP-FLA(435-7352) or visit www.FloridaConsumerHelp.com

    Refer to registration number: CH13995