Coordinated entry

What is Coordinated Entry?

A Coordinated Entry System (CES) is designed to coordinate entry, assessment, and provision of referrals for permanent housing services throughout Duval, Clay, and Nassau counties, FL-510 – the geographic coverage area for the Northeast Florida Continuum of Care (CoC). It is easily accessed by individuals and families seeking housing and services, is well advertised, and includes a comprehensive and standardized assessment tool.

Who is the CES Lead Entity?

Changing Homelessness

To access assistance, please contact the Outreach Team by the following methods:

CALL – 904.354.1100. If we don’t answer, please leave a message and one of our helpful team members
will be back in touch very soon.

EMAIL – us here

If you are seeking immediate assistance with emergency shelter, please see the Community Resource
List.

What are CES Requirements?

1. Prioritization. People with the greatest needs receive priority.
2. Low barrier. People are not screened out for assistance.
3. Housing First orientation. Get people housed, first!
4. Person-Centered. Participant choice.
5. Fair and equal access.
6. Emergency services such as shelter are not delayed.
7. Standardized access and assessment.
8. Inclusive, including people experiencing chronic homelessness, veterans, families, youth and young adults, and domestic violence survivors.
9. Referral to projects receiving CoC and ESG Program funds for RRH and PSH.
10. Referral protocols. Programs that participate in the CoC’s CES accept all eligible referrals.
11. Outreach.
12. Ongoing planning and stakeholder consultation.
13. Informing local planning.
14. Safety planning to ensure the safety of people seeking assistance.
15. Using the Homeless Management Information System (HMIS) and other systems.
16. Provide full coverage of Duval, Clay, and Nassau counties.