CHI PRIVACY POLICY

Privacy Policy – January 2024

Changing Homelessness (CHI) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website, make donations, or make use of our services, and what we will and will not do with the information we collect. Our Policy has been designed to ensure those affiliated with CHI of our commitment and obligation to meet existing privacy standards.


Policy Changes

We reserve the right to make changes to this Policy at any time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any time CHI decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to CHI, and it governs any and all data collection and usage by us. Through the use of changinghomelessness.org , you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that CHI does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.


Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any services.

In addition, CHI may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.


Use of Information Collected

CHI does not sell, rent or lease any of its donor and/or user lists and/or names to any third parties. CHI may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible information and/or services that may be available to you from changinghomelessness.org

CHI may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

CHI uses various third-party social media features including but not limited to other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Changing Homelessness’s control.


Disclosure of Information

CHI may not use or disclose the information provided by you except under the following circumstances: · as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of Changing Homelessness.


Non-Marketing Purposes

CHI greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as security breaches, account issues, and/or changes in Changing Homelessness services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.


Children

Persons under 18 years of age are welcome to visit and learn about CHI on our website. Minors should not provide any personally identifiable information without an adult’s consent. To make a donation to CHI, you must be 18 years of age or older.

 

Security

CHI takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

 

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at info@changinghomlessness.org or 904-354-1100.

Registration Information:

For information concerning our registration, please call: 1-800-HELP-FLA (435-7352) or visit www.FloridaConsumerHelp.com

Refer to registration number: CH13995

725 PENINSULAR PLACE, JACKSONVILLE, FL 32204 | 844.367.7783 | INFO@CHANGINGHOMELESSNESS.ORG