SSVF Program

SSVF Program Details

A U.S. Department of Veterans Affairs Program administered by Changing Homelessness.

Changing Homelessness was awarded the Supportive Services for Veteran Families (SSVF) Program in 2012. We are responsible for program administration and coordination of services in 17 counties throughout Florida and Georgia.

Through the SSVF Program, we have served more than 4,000 veteran families in our service areas since the start and we are committed to serving many more.

Once a veteran is determined eligible and enrolled in the SSVF Program, we can assist with the following services to promote long-term stability:

      • Housing search and identification
      • Housing counseling
      • Budgeting
      • Connection to Department of Veterans Affairs benefits
      • Connection to mainstream benefits
      • Connection to legal services (civil)
      • Provision of temporary financial assistance (temporary, not guaranteed)

We are abiding by the Centers for Disease Control and Prevention (CDC) guidelines to protect our health and those around us.

Areas We Serve


We serve three CoC’s and seven counties throughout Northeast and Central Florida, including:


Volusia and Flagler Counties


Clay, Duval and Nassau Counties


St. Johns County


Baker County


We serve two CoC’s and ten counties throughout Southeast Georgia, including:


Bryan, Liberty, Long, Wayne, McIntosh, Glynn, Brantley, Camden, and Charlton Counties


Chatham County

Who is Eligible?

A Veteran Household must meet all of the following criteria to be deemed eligible for SSVF Program Services.

      • Veteran Status – A Veteran is a person who served at least one day of active duty services in the military, naval, or air service, and who was discharged or released under conditions other than dishonorable.
      • Housing Status – The Veteran Household must demonstrate it is literally homeless or at-risk of homelessness.
      • Income Status – For the county the Veteran Household is seeking services in, it must have an annual income at or below the 50% Area Median Income.

Our Locations & Hours

Due to the COVID-19 pandemic, all of our locations require an appointment for intakes or services.

Normal Business Hours:

Monday – Friday 8:00 am until 5:00 pm

Client Service Hours:

Monday – Friday 8:30 am until 4:30 pm


660 Park Street
Jacksonville, FL 32204
Phone: (844) 367-7783
Fax: (904) 379-2489


15 Cypress Branch Way, Suite 201
Palm Coast, FL 32164
Phone: (844) 367-7783
Fax: (386) 585-4595


6 Oglethorpe Professional Boulevard
Savannah, GA 31406
Phone: (844) 367-7783
Fax: (912) 239-4275

Registration Information:

For information concerning our registration, please call: 1-800-HELP-FLA (435-7352) or visit

Refer to registration number: CH13995