VETERANS Program

Supportive Services for Veteran Families (SSVF)

A U.S. Department of Veterans Affairs Program administered by Changing Homelessness.

Changing Homelessness was awarded the SSVF Program in 2012. We are responsible for program administration and coordination of services in 17 counties throughout Florida and Georgia.

Through the SSVF Program, we have served more than 4,000 veteran families in our service areas since the start and we are committed to serving many more.

Once a veteran is determined eligible and enrolled in the SSVF Program, we can assist with the following services to promote long-term stability:

      • Housing search and identification
      • Housing counseling
      • Budgeting
      • Connection to Department of Veterans Affairs benefits
      • Connection to mainstream benefits
      • Connection to legal services (civil)
      • Provision of temporary financial assistance (temporary, not guaranteed)

We are abiding by the Centers for Disease Control and Prevention (CDC) guidelines to protect our health and those around us.

Who is Eligible?

A Veteran Household must meet all of the following criteria to be deemed eligible for SSVF Program Services.

      • Veteran Status – A Veteran is a person who served at least one day of active duty services in the military, naval, or air service, and who was discharged or released under conditions other than dishonorable.
      • Housing Status – The Veteran Household must demonstrate it is literally homeless or at-risk of homelessness.
      • Income Status – For the county the Veteran Household is seeking services in, it must have an annual income at or below the 50% Area Median Income.

Our Locations & Hours

Due to the COVID-19 pandemic, all of our locations require an appointment for intakes or services.

Normal Business Hours:

Monday – Friday 8:00 am until 5:00 pm

Client Service Hours:

Monday – Friday 8:30 am until 4:30 pm

JACKSONVILLE

725 Peninsular Place
Jacksonville, FL 32204
Phone: (844) 367-7783
Fax: (904) 379-2489

PALM COAST

4982 Palm Coast Parkway NW, Unit #5
Palm Coast, FL 32137
Phone: (844) 367-7783
Fax: (386) 585-4595

SAVANNAH

6 Oglethorpe Professional Boulevard
Savannah, GA 31406
Phone: (844) 367-7783
Fax: (912) 239-4275

Areas We Serve

Florida

We serve three CoC’s and seven counties throughout Northeast and Central Florida, including:

FL-504

Volusia and Flagler Counties

FL-510

Clay, Duval and Nassau Counties

FL-512

St. Johns County

 

Baker County

Georgia

We serve two CoC’s and ten counties throughout Southeast Georgia, including:

GA-501

Bryan, Liberty, Long, Wayne, McIntosh, Glynn, Brantley, Camden, and Charlton Counties

GA-507

Chatham County

Registration Information:

For information concerning our registration, please call: 1-800-HELP-FLA (435-7352) or visit www.FloridaConsumerHelp.com

Refer to registration number: CH13995

725 PENINSULAR PLACE, JACKSONVILLE, FL 32204 | 844.367.7783 | INFO@CHANGINGHOMELESSNESS.ORG