Veterans Program

U.S. Department of Veterans Affairs Program

administered by Changing Homelessness

What is the Veterans Program?

The Supportive Services for Veteran Families (SSVF) Program is a U.S. Department of Veterans Affairs (VA) program providing case management and temporary financial aid to very low-income veterans and their families who are experiencing homelessness.

Changing Homelessness was awarded the SSVF Program in 2012. We are responsible for program administration and coordination of services in 64 counties throughout Northeast Florida and Georgia.

Through the SSVF Program, we have served more than 6,000 veteran families in our service areas since the start and we are committed to serving many more.

Who is Eligible for SSVF?

A Veteran Household must meet all of the following criteria to be deemed eligible for the SSVF Program and Services:

Veteran Status – A Veteran is a person who served at least one day of active duty services in the military, naval, or air service, and who was discharged or released under conditions other than dishonorable.

Housing Status – The Veteran Household must demonstrate it is literally homeless or at-risk of homelessness.

Income Status – For the county the Veteran Household is seeking services in, it must have an annual income at or below the 80% Area Median Income.

SSVF Enrollment

Once a veteran is determined eligible and enrolled in the SSVF Program, we can assist with the following services to promote long-term stability:

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Housing Search and Identification

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Housing Counseling

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Budgeting

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Healthcare Navigation

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Connection to Department of Veterans Affairs Benefits & Resources

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Connection to Mainstream Benefits & Resources

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Connection to Legal Services (Civil)

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Provision of Short-term Financial Assistance (Not Guaranteed)

“This will Remain the Land of the Free,
so long as it is the Home of the Brave!”
~Elmer Davis

Areas We Serve

We are here to help. The guide below will provide you with other services around Jacksonville that may be able to help.

Complete list of resources: For a downloadable version of Northeast Florida (FL-510) Resources please click here.

Complete list of meal lines: For a complete list of ongoing meal lines in downtown Jacksonville, please click here.

Please click each word tab below to find what counties we serve and our office locations.

We serve three CoC’s and seven (7) counties throughout Northeast and Central Florida, including:

FL-504

Volusia and Flagler Counties

FL-510

Baker, Clay, Duval and Nassau Counties

FL-512

St. Johns County

Our office hours are as follows:

Normal Business Hours	Monday – Friday 8:00 am until 5:00 pm
Client Service Hours	Monday – Friday 8:30 am until 4:30 pm

We have two office locations in Northeast Florida to serve you:

JACKSONVILLE OFFICE

725 Peninsular Place
Jacksonville, FL 32204

Phone: 844.367.7783
Fax: 904.379.2489

DAYTONA OFFICE

771 Fentress Boulevard, Suite 2F
Daytona Beach, FL 32114

Phone: 844.367.7783
Fax: 386.585.4595

We serve two CoC’s and fifty-seven (57) counties throughout Southeast Georgia including:

GA-501

Atkinson, Bacon, Baker, Ben Hill, Berrien, Bleckley, Brantley, Brooks, Bryan, Bulloch, Calhoun, Camden, Candler, Charlton, Clinch, Coffee, Colquitt, Cook, Decatur, Dodge, Dougherty, Early, Echols, Effingham, Emanuel, Evans, Grady, Glynn, Irwin, Jeff Davis, Johnson, Lanier, Laurens, Lee, Liberty, Long, Lowndes, McIntosh, Miller, Mitchell, Montgomery, Pierce, Seminole, Tattnall, Telfair, Terrell, Thomas, Tift, Toombs, Treutlen, Turner, Ware, Wayne, Wheeler, Wilcox, and Worth Counties

GA -507

Chatham County